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Slot machine shows $43 MILLION win; casino offers steak dinner, says machine ‘malfunctioned’

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Call it the $42.9 million dollar selfie. Katrina Bookman flashed her multi-million dollar smile. Behind her, on her slot machine screen, evidence of her mega win.

“I kept thinking about my family,” Boookman said.

Bookman’s voice cracked when she remembered her short-lived joy.

She’s used to disappointment. Raised in foster care, homeless as a teen, Bookman raised four kids who graduated high school — all by herself.

“The struggle I’ve been through, it’s hard to cope,” said Bookman.

She already earmarked the millions. She planned to buy a barber shop for her son, and give a big chunk back to her community.

The apparent jackpot hit was in late August at Resorts World Casino.

Video shot by Bookman’s partner after she reported her huge winnings showed a casino in chaos.

She was surrounded by customers and casino personnel and security. Escorted off the casino floor, she was told to ‘come back tomorrow’ for the decision.

Bookman remembers her next-day visit to the casino.

“I said ‘what did I win?’ ‘You didn’t win nothing,'” Bookman said.

Bookan said the only winning the casino offered was a steak dinner.

“They win and the house doesn’t want to pay out. To me that’s unfair,” Alan Ripka, Bookman’s attorney said.

Ripka said at the very least, Bookman should win the maximum allowed on the Sphinx machine.

The casino says that’s $6,500.

“The machine takes your money when you lose. It ought to pay it when you win,” Ripka said.

Officials with the state gaming commission said Bookman’s machine malfunctioned. Stated on all machines is the message: “Malfunctions void all pays and plays.”

As for Bookman, she still thinks at the minimum she should’ve been awarded the max payout on that machine.

The New York State Gaming Commission said it pulled the slot machine immediately after the incident — fixed it — and put it back out on the casino floor .

When asked whether the casino can award the max pay-out, officials with the gaming commission said by law they can’t do that. She’s only entitled to her winning — just $2.25.

Bookman plans to sue the casino.

They can keep that steak dinner on ice for now.

7 comments

  • White collar criminals

    How did the slot machine “malfunction”? She put in her money, the machine excepted it and the machine “played” worked and she WON! When the {The New York State Gaming Commission said it pulled the slot machine immediately after the incident — fixed it} What was their reason for the malfunction? NOT Katrina Bookman fault.
    She should get a MILLION dollars for their “mistake.” Just it has a sign, is that a legal loophole to avoid paying out jackpots?
    Again, what was the malfunction and how do they know it was not a real jackpot?

    I would NEVER EVER go back to that casino. That is also why IF I ever one the state lottery I would take ALL the money at once so they can not change their minds later on or make a mistake or excuses not to payout.

  • Always Outspoken

    I guess only the casino’s management knows for sure, huh?

    Remember – “The house always wins”.

  • non gambler

    Sue them in front of a jury of YOUR peers. You should win. What a crock, the machine malfunctioned. Does that mean every time it says you win, it has malfunctioned, because this casino sets it up this way? People need to boycott this place. Let them see what kind of money they lose then.

  • Metal Maniac

    If the MAXIMUM the slot pay out is $6,500 and it is WRITTEN on the machine in plain sight she is going to lose. Obviously the casino messed up with a malfunctioning machine but they would have been wise to just settle it then and there. They should have said “we will give you $xxxxx to just sign this paper saying you won’t sue us.” Everyone wins. Instead they want to be greedy and press their luck. I still think she will lose though.

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