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Hey, how are you? Can I help? I really want to make this world a better place for everyone and thankfully my job as the Contact 6 consumer reporter and co-host of Studio A gives me that chance.

Once I was calling a business to get a viewer’s money back and the receptionist got irritated. She told me, “If you don’t mind me saying (which is code for I’m about to say something rude), you are just a GLORIFIED customer service woman.”

I LOVED it! I told her I was going to put it on my business card because she's right. Contact 6 steps in when the company’s customer service - fails.

Honestly, my true passion is to help businesses be their best. As a co-host on Studio A every weekday afternoon at 4, we highlight the great people and places Milwaukee has to offer.

When we get the chance to interview business owners with a great product or service, their ambition energizes me. Recently women business owners have asked me to show them what it takes to attract the media and present their message on TV.

For entrepreneurs I know having an extra edge on the competition helps. I started a production company with a friend after graduating from the University of Southern California. It only took 6 months and I moved from Los Angeles to Parkersburg, West Virginia (WTAP-‘93) to take my first TV job instead.

My second job brought me to Milwaukee (WTMJ-‘94) and then Portland, Oregon (KATU-‘97) for a year before returning to the people I love here in Brew City. Little did I know I would meet my husband at WITI FOX 6. At the time, he worked in Creative Services, a.k.a. graphic design and marketing department.

We like to play sports with our son, ride our bikes to raise money for Wisconsin’s MS Society, and occasionally go to the LEGO store.

Judging from all the other parents there, that store will never need a glorified customer service woman to step in. But if you do, let me know.

To file a complaint with Contact 6, copy and paste the following URL into your favorite web browser: http://fox6now.com/contact/contact-6-inquiry/

Recent Articles
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  • CheckScam1

    “Don’t be stupid!” Check scam could cost you thousands!

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  • taxes

    Don’t wait! Putting off filing your taxes could make you vulnerable to refund fraud

    WEST ALLIS (WITI) — The tax deadline is drawing near. For anyone who is putting off filing, it can come with consequences. The longer you wait to file — the more vulnerable you become to tax refund fraud. A quick e-mail inbox check led to a nightmare. “I looked, read it and it said, ‘Your returns have been sent,'” explained a woman who didn’t want her identity to be revealed. The problem? The woman never filed her taxes. “Not only had I […]

  • Ivefallen2

    Intimidating the elderly: Medical alert device at center of telemarketing scam

    NEW YORK (WITI) — It’s a scam with thousands of victims and millions of dollars lost. At the heart of it — a medical alert device. The con artists used intimidation as a tool to get what they wanted. “They got scared after a while. They wanted to stop being contacted. So, I think they just figured let me pay this,” explained U.S. Postal Inspector Michelle Purnavel. Elderly customers felt intimidated into buying a device called, “The Instant Response System.” “They would contact […]

  • PaypalScam1

    “I think I have been scammed!” Woman selling computer targeted in Paypal scam

    MILWAUKEE (WITI) — Cameras, tablets, phones and laptops — for a price you can buy almost anything online and that includes a scam. Lauren Seaman decided to sell her MacBook for $800 on Craigslist to get some extra cash. “I got a call from a random guy — he could barely speak English — telling me he was going to give me $950 for it,” Seaman said. She was thrilled. He explained she would need to open a Paypal account because he lived […]

  • Carmats1

    “It was very, very scary:” Driver concerned after car unintentionally accelerates

    MILWAUKEE (WITI) — Most people feel pretty safe when they get behind the wheel. But Heather Hankins thinks twice. “At first when this started to happen, I thought I was imagining it. It was just a split second,” Hankins said. Hankins and her husband noticed their 2008 Hyundai Elantra acting differently. “During my oil changes at the dealership, I mentioned it. They always said there was nothing wrong and I was fine,” Hankins said. As time passed, the issue got worse. […]

  • Readthefineprint1

    “These fraudsters only want one thing — your money!” False billing scam targets small businesses

    LOS ANGELES (WITI) — It appeared to be a legitimate notice from a government agency demanding money. But it was a scam that targeted more than 100,000 small business owners. Small business owners received a note claiming to be from the Labor Compliance Office ordering them to pay $275. With a state seal and a warning saying ‘failure to comply could lead to fines and an audit’ — most recipients paid. “It looked very legal, so we paid without hesitation,” said […]

  • ScamDetector1

    “It exposes how the scam works and educates the consumer:” Scam Detector app protects your money

    MILWAUKEE (WITI) — There are hundreds of different scams out there and they all have one thing in common — stealing your money! However, with a quick download you can protect yourself. Everyday FOX6’s Contact 6 gets e-mails, letters and phone calls about scams. There’s so many out there, it can be hard to know if you’re getting duped. Now, the power to protect yourself is in the palm of your with Scam Detector. Scam Detector is an app and website that […]

  • PhoneBillMain

    “No explanation. This is the amount I owed:” Contact 6 helps viewers resolve billing issues

    GRAFTON/RACINE (WITI) — How closely are you looking at your phone, internet and cable bill? The numbers can really add up — and so can the frustrations if you’re hit with unexpected charges. Now-a-days, the majority of people are constantly connected and, to be connected, it often means signing a contract. Earney Yocum signed a two-year deal with AT&T for cable, internet and phone. “Those three bundled together was suppose to come to $142,” Yocum said. When Yocum’s bill came in the mail, […]

  • Who's On The Line_Still

    Get a call saying your taxes are overdue? The IRS is suing you?! JUST HANG UP!

    MILWAUKEE (WITI) — You owe money! Your taxes are overdue! It’s a phone call thousands of people in Wisconsin and beyond are getting. The person on the line says they are from the IRS. The IRS phone impersonation scam is growing so fast that it’s becoming one of the Treasury Inspector General for Tax Administration (TIGTA) office’s top priorities, according to a recent hearing before the Committee on Finance in the U.S. Senate. During that hearing, TIGTA revealed that victims’ losses nationwide have now […]

  • NotAsSeenOnTv

    “They scare them and force them to make the payment:” Phone scam targets customers buying products on TV

    MIAMI (WITI) — It begins with a phone call — an urgent voice on the other end of the line and the threat of a lawsuit. It all adds up to a multi-million dollar scam targeting vulnerable victims who have no idea they’re being taken for a ride. “It’s scary when somebody calls you and says they are going to take all of your property,” said fraud victim, Dinorah Sargavo. Sargavo got a frightening call after she bought products being sold on television. Con […]

  • NoCompassion1

    “She just solely had no compassion:” Woman steals money from sick patients

    HUNTSVILLE, Al. (WITI) — It’s a scam that outraged even veteran investigators. A woman who was supposed to help sick and dying patients was instead stealing from them in their desperate moment. “She just solely had no compassion for the people often times in the fight of their lives and she just stole these monies for her own selfish gains,” said U.S. Postal Inspector Karen Womack-Baber. Postal inspectors say Yvonne Cheatham embezzled thousands of dollars from people she was supposed to […]


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