• Follow me on:

Hey, how are you? Can I help? I really want to make this world a better place for everyone and thankfully my job as the Contact 6 consumer reporter and co-host of Studio A gives me that chance.

Once I was calling a business to get a viewer’s money back and the receptionist got irritated. She told me, “If you don’t mind me saying (which is code for I’m about to say something rude), you are just a GLORIFIED customer service woman.”

I LOVED it! I told her I was going to put it on my business card because she's right. Contact 6 steps in when the company’s customer service - fails.

Honestly, my true passion is to help businesses be their best. As a co-host on Studio A every weekday afternoon at 4, we highlight the great people and places Milwaukee has to offer.

When we get the chance to interview business owners with a great product or service, their ambition energizes me. Recently women business owners have asked me to show them what it takes to attract the media and present their message on TV.

For entrepreneurs I know having an extra edge on the competition helps. I started a production company with a friend after graduating from the University of Southern California. It only took 6 months and I moved from Los Angeles to Parkersburg, West Virginia (WTAP-‘93) to take my first TV job instead.

My second job brought me to Milwaukee (WTMJ-‘94) and then Portland, Oregon (KATU-‘97) for a year before returning to the people I love here in Brew City. Little did I know I would meet my husband at WITI FOX 6. At the time, he worked in Creative Services, a.k.a. graphic design and marketing department.

We like to play sports with our son, ride our bikes to raise money for Wisconsin’s MS Society, and occasionally go to the LEGO store.

Judging from all the other parents there, that store will never need a glorified customer service woman to step in. But if you do, let me know.

To file a complaint with Contact 6, copy and paste the following URL into your favorite web browser: http://fox6now.com/contact/contact-6-inquiry/

Recent Articles
  • dehumidifier

    “I think you saved our lives:” Local couple thankful to Contact 6 for dehumidifier recall alert

    MILWAUKEE (WITI) — It is a product that you may have in your home — and it could be dangerous. One local couple didn’t know they had hazardous items in their basement until learning of a recall alert issued by FOX6’s Contact 6. Earlier this year, a faulty dehumidifier was blamed for a fire in Appleton. “We heard the smoke alarms going off. I tried to look through the window. It was completely black,” Lt. Lee Kasten with the Appleton […]

  • amp security

    A knock at the door, and you could be taken in a scam! BBB warning of door-to-door security salespeople

    MILWAUKEE (WITI) — A knock on the door, and you could be taken in a scam! Wisconsin consumer protection officials are receiving complaints about a door-to-door security scam hitting Milwaukee homeowners. “Upgrade. Free. Installing a new system. People think they are getting a deal, and so they don’t think twice,” Ran Hoth, president of the Wisconsin Better Business Bureau said. But the BBB says door-to-door security salespeople should be raising an alarm. “We want people to buy from companies they […]

  • lottery sweepstakes scam

    Protecting them from falling victim to scams: How to approach that financial conversation with your aging relatives

    MILWAUKEE (WITI) — There’s been a ghastly car accident in another country, and the people who were killed are related to you. It turns out, they’re loaded — and you must claim the money before the government takes it all. Before you laugh, it’s important to realize some people — especially your aging parents, might believe a story like this. “He wanted to know what bank I am using and stuff like that and how old I am and stuff […]

  • Jeff Baum

    He’s back at it: Contractor with an “F-rating” with the BBB is fixing…and finishing his work

    WAUKESHA (WITI) — When you hire a contractor, how do you know they’re going to do the job right? A Waukesha woman got into a mess when she hired a high school friend to do work at her home. She reached out to FOX6’s Katrina Cravy with complaints about his work — and now, the work is being done right. He’s back at it, but this time, Jeff Baum is doing the job right. In July, FOX6 News showed you the […]

  • stamps

    He was caught & convicted in a check fraud scheme; so what tipped off postal employees?

    MILWAUKEE (WITI) — A man walks into a post office with a $49,000 check — and this isn’t the beginning of a joke. It’s a reminder of why it’s important that you keep an eye on your checkbook. “It wasn`t quite the normal customer. There was something about him that my staff picked up,” Customer Service Manager Melinda Martel said. The customer asked to buy several rolls of stamps and cash his check, so the clerk asked him for ID. […]

  • Computer keyboard

    “You just feel violated:” She was told her computer was filled with viruses, but it was all a scam

    MILWAUKEE (WITI) — An alert for PC users: There’s a new twist on an old phone scam. Someone claiming to be with Microsoft calls, gains access to a computer and installs viruses. So how can you avoid falling victim? “He convinced me rather quickly that I needed his help,” Sonjia Henderson, a victim in this scam said. The man who called Henderson earlier this year seemed to be credible. He said he worked for Microsoft Tech Support, and claimed they […]

  • iphone

    Protecting your iPhone, and protecting yourself from “smartphone identity theft”

    MILWAUKEE (WITI) — Our smartphones are vital to our daily lives — but if your smartphone ends up in the wrong hands, tons of your personal information can suddenly be at risk. But there are some simple steps you can take to protect yourself. Your phone may not be as safe as you think — especially if you have an iPhone. There’s a pretty good chance you do, since Apple announced earlier this year they’ve sold 500 million phones. In […]

  • money4

    “It all appeared to be legitimate:” Suspects target their friends, family members in investment scheme

    MILWAUKEE (WITI) — The investment opportunity seemed too good to be true, and it was. There were plenty of red flags, but investors didn’t see them. “It all appeared to be legitimate,” Robert Hollins, a victim in this case said. Hollins says one of his friends lured him into a foreign currency investment opportunity that promised generous returns. “The pitch I got was because it was foreign exchange, they could make money regardless if the dollar went up or down,” […]

  • college education

    Warning to college students: Take steps to protect your identity!

    MILWAUKEE (WITI) — Students at Marquette University started moving in to dorms on Wednesday, August 20th. While they may be getting reminders to keep their belongings safe, what about their identities? If they aren’t careful, it could lead to some costly mistakes. Students pass around a lot of personal information in the first days of the school year — everywhere from the registrar’s office to the bank. For identity thieves, those young people are a popular target. “They haven’t established […]

  • recall

    RECALL: Faulty dehumidifier could be a fire hazard in your home

    APPLETON (WITI) — A fire in Appleton serves as a reminder for homeowners across Wisconsin. Andy Vander Heyden says he and his wife were gone for about an hour. “We heard the smoke alarms going off. I tried to look through the window. It was completely black. So I ran to the back door, opened up the back door. I couldn’t see a foot in front of my face, black smoke rolling out,” said Vander Heyden. Vander Heyden calls 911. The […]

  • school supplies

    Get the best bang for your bucks when it comes to school supply shopping

    MILWAUKEE (WITI) — Summer is winding down and soon kids will be hitting the books — which means you have to buy the books. But before you do, Katrina Cravy shows you where to get the best deal. The National Retail Federation says the average elementary school supply list costs $95.63. But can it be done for less — and how long will it take? Contact 6 Producer Leeann (who does not have kids) was sent out to complete the […]

  • contact-6-400x225

    “He decided to welcome himself to my bank account:” How writing a check can make you a target for thieves

    MILWAUKEE (WITI) — Leaving a tip for a job well done. It’s a great way to show gratitude — but it could cost you! Can writing a check make you a target for thieves? “I was really disappointed that it happened to me,” fraud victim Maureen Webster said. Webster still can’t believe an identity thief stole thousands of dollars from her. The most frustrating part? The thief was her newspaper delivery man! “In my mind, he was a nice, hard-working […]


Get every new post delivered to your Inbox.

Join 1,230 other followers