Your computer has a virus? Nope, it's a scam

GRAFTON (WITI) --The Grafton Police Department has recently received two complaints involving a phone call from an individual claiming that he works for Microsoft support.

According to police, the scammer tells the victim that their computer(s) have been sending messages to Microsoft stating that it (victim’s computer) is infected with a virus.

The scammer then requests the victim to allow them remote access to their computer so they can troubleshoot and remove the virus.

The following are some steps you can do if you did get tricked into providing information and remote access to these scam artists:


    These tasks are relatively easy to accomplish in a short period of time. There are additional steps that can be taken to ensure the integrity of your computer. These steps are a little more labor intense. A trusted, professional computer technician should be consulted to further ensure that you are no longer at risk.