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Have you received an email from Ticketmaster? The company may owe you money

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MILWAUKEE — Ticketmaster may owe you money.

According to, a $400 million settlement has been approved and finalized, more than a decade after a class-action lawsuit was filed over things like order processing and shipping costs.

The settlement impacts people who have ordered tickets at According to, you will receive discount codes for each transaction completed between October 21st, 1999 through February 27th, 2013 at

You will be eligible for up to 17 discount codes worth $2.25 on future online ticket purchases.

If UPS delivered your tickets, you’ll get one discount code per transaction worth $5 that can be used towards a future UPS charge.

Two discount codes can be combined at once, but once they’re used, they can’t be used again.

You will receive an email from Ticketmaster if you are eligible for the discount codes. If you haven’t received an email yet, you should check your email on or around June 18th.

You can also receive ticket codes that COULD be redeemed for free concert tickets in a year if those who qualify don’t use up a certain amount of the discount codes. If this happens, reports that Ticketmaster will release 100 tickets for a majority of events at Live Nation-owned or operated venues that can be redeemed for two tickets.

Ticketmaster has set up a website to help customers with this process.

According to, following this class-action lawsuit, Ticketmaster changed the language on its website to clarify that order-processing and delivery charges may include a profit for the company.

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