“Thank you for having the time to do this for the little people:” Contact 6 gets more than $200K cash back for viewers

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

MILWAUKEE —  When you buy a product, is the support and customer service important to you? It should be because when people get bad customer service that's when they have to call FOX6's Contact 6 reporter Katrina Cravy.

Cravy says one representative for a business once told her that she was just a "glorified customer service woman."

Cravy told her she was right.


Members of the FOX6 Contact 6 team, LeeAnn and Val, work on current cases.

Contact 6 provides customer service when others don't.The Contact 6 team is currently working on more than 200 cases.

Thankfully, most companies and organizations respond quickly after receiving a letter from Contact 6.

"Thank you for having the time to do this for the little people. Have a great day and keep smiling," one viewer said when she called the Contact 6 solution line.

So far this year, the Contact 6 team has worked hard to $203,686.89 in cash back for our viewers.

If you want your consumer case to be next, fill out the Contact 6 form online. You can do that by clicking HERE.