MILWAUKEE -- The Salvation Army of Wisconsin and Upper Michigan is launching a new support hotline in response to the coronavirus pandemic.
"We still need to be social, we still need to connect that is a basic human need. And so for us, this is a way for us to distantly socialize," said Alexis Twito, Milwaukee Chaplaincy Program Coordinator.
The line, which launched at 9 a.m. on Monday, April 6, will take calls not just during the COVID crisis, but will continue to be a place for people to call during any kind of disaster such as; flooding, a tornado, a mass shooting, or a large apartment complex fire. The line will be open 365 days a year.
People from all over Wisconsin have called into the hotline. Some looked for advice on how to help others during the COVID-19 outbreak. Others sought mental support or just encouraging words. Sometimes the Salvation Army will even provide resources.
"I'd say half the people we've talked to -- we've prayed with them or shared scripture verses and just really tried to encourage them in this time," Twito said.
Those who dial in are connected to a team of chaplains. Even after the pandemic ends, the plan is for the line to remain active indefinitely.