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Southridge Mall reopens to shoppers, launches community support program

Southridge Mall

GREENDALE — Southridge Mall announced it is reopening to customers on Wednesday, May 20.

As part of the reopening process, a news release says the mall published a comprehensive COVID-19 Exposure Control Policy, developed in conjunction with a team of leading experts in the fields of Epidemiology and Environmental Health and Safety (EHS), in order to deliver an elevated set of safety standards at the property.

Southridge Mall’s enhanced safety protocols have been communicated to all tenants, who are expected to adhere to the same rigorous policies in their tenant spaces. Additionally, the mall has joined forces with local non-profits to support initiatives aimed at assisting those in the community experiencing hardship as a result of COVID-19.

Mary Mokwa, General Manager at Southridge Mall, issued the following statement in a news release:

“The health, safety and well-being of the community we serve will always be our highest priority, and we have developed a thorough and detailed set of protocols highlighting the exceptional measures we’ve implemented for shoppers, retailers and employees as we reopen. We also recognize that individuals and families in our community are suffering significant hardship as a result of both COVID-19 and the economic shutdown, and we believe that reopening our property will not only help people get back to work during these challenging times, but also enable us to use our property to further support charitable initiatives.”

Health & Safety

The mall management team rigorously analyzed all aspects of the shopping experience and designed a complete set of safety protocols encompassing the following areas:

  • Enhanced sanitization and disinfecting using the Centers for Disease Control (CDC) approved products with an emphasis on high-traffic locations such as dining areas, restrooms, escalators, stairs, directories, trash bins and door knobs.
  • Shopper safeguards that include making available protective masks, sanitizing wipes and temperature testing at entrances or property offices, as well as the encouragement of pre-visit health screenings to ensure shoppers stay home if they have exhibited COVID-19 or flu-like symptoms within 72 hours.
  • Hand sanitizing stations will be deployed throughout the property.
  • Signage promoting CDC guidelines for maintaining personal hygiene will be prominently displayed throughout the property.
  • Pre-emptive employee health screening to ensure that employees do not arrive at work within 72 hours of exhibiting COVID-19 or flu-like symptoms.
  • Employee safety protections including implementing the CDC’s COVID-19 frequent hand-washing protocols, and offering personal protective equipment in addition to other CDC recommended practices.
  • Promotion and enforcement of social distancing practices, including occupancy limitations, furniture and restroom spacing, closure of play areas and strollers, as well as coordinated traffic flow with traffic signage and distance markers.

Southridge Mall closed on March 19 in order to address the spread of COVID-19. Reopening provides a much-needed economic boost to the local community impacted by COVID-19.

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