MILWAUKEE -- When renters move out of an apartment with the place in good shape, they expect to receive their full security deposit amount back. Of course, damage to the apartment can cut into the security deposit. But what if the damage is from another apartment?
In October, Laverne Hicks moved to a new residence. After living at 5253 N. 90th in Milwaukee, she gathered her belongings and resettled.
But she still has a matter to resolve with the folks who own and operate her former apartment complex.
"They had sent me this paper...stating the damages," said Hicks.
The document is from Berrada Properties Management. They're refusing to return her full deposit due to the damage.
"My security deposit was $745. They only sent me $244.50," said Hicks.
But Hicks noticed something when looking at the pictures included with the document.
My carpet in my apartment was not brown. My carpet was tan," said Hicks.
"I had a balcony. This is not a balcony -- with a heater going across it," said Hicks.
And something else.
"I stayed upstairs on the second floor. How can you see grass and leaves from the second floor with a busted window?" said Hicks.
But a trip to the address shows the upper unit balcony -- and below it, a window with a break pattern, which appears to be very similar to the one in the picture property management officials sent Hicks.
Hicks says when she brings the matter to management's attention, they reassure her that it is her apartment seen in those photos.
When FOX6 News spoke with a member of Berrada Property Management Thursday afternoon, December 10th, they said Hicks simply needs to go to court. And that's exactly what she plans to do.