Lyft driver goes above and beyond to keep his passenger safe: “I am your friend; we’re here together”

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PHOENIX, Arizona —  John Young loves working for the ride-sharing company Lyft. He’s being praised for going above and beyond for a customer this holiday season.

“That’s probably the best thing about the about the job. You get to meet so many different people,” Young said.

The Lyft driver has heard all kinds of stories, but there was one a couple of weeks ago that caught his attention.

It came from Carol Williams, who works at a Michaels store in Phoenix.

The Phoenix grandmother had seen a car she wanted to buy on Craigslist, so she rounded up $4,800, called for a ride on Lyft and was on her way to make the purchase.

Young immediately raised a red flag, telling his passenger that a woman with a stash of cash, showing up alone to meet a guy selling a car over the Internet might be a little risky.

“You hear the stories about people being in these situations like that and I just thought I’d be there for her,” Young said. “I shut off my app and I said, ‘Now I am your friend. We’re here together, so you won’t be alone while we are making this deal.'”

Williams said Young even took it a step further, inspecting the Hyundai Sonata himself, taking it for a test drive and negotiating down the price by $300.

“It’s just very touching that somebody would take the time to do that,” Williams said.

Williams wanted everyone to know about her Lyft driver’s random act of kindness, so she reached out to KPHO to pay it forward to Young and give him $500.

KPHO’s cameras were rolling when Williams and Young were reunited.

“I wanted to thank you for what you did for me the other day when you took me to buy the car and I told you my family was worried about me being alone in the car with money and a stranger,” Williams told Young. “This is the biggest tip I have ever given a cab driver.”

Young said the extra money will come in handy over the holidays.


  • TopherFM

    So since you have no clue who your driver is or how to contact them did she get his contact info after she bought her car? Because this story sounds like phony, Lyft propaganda. I’m a Lyft driver and I have basically no clue who my passengers are after I drop them off. To be “magically reunited” without Lyfts help would need to be arranged or a MAJOR coincidence.

    • Marelyn Shapiro

      Not true. First have you read the story he was with her and she bought the car and he test drove the car and she could have easily gotten his contact information at that time. Additionally people can contact their Lyft drivers through lyft. been a number of instances where people left things in my car and lyft sent me their phone number.

  • Christina

    This is not news. This is propaganda. I have been in the taxi industry for 20 years and there are stories such as this one, and better, that happen all the time. Lives saved, assistance with so many different things. Where are those stories? This is nothing new, cab drivers have just as much heart.

  • Marelyn Shapiro

    Yes, Its Something new because it’s left. Lift as a positive development. Why would you call a propaganda, oh because your taxi cab driver. I am a Lyft driver and people are voicing their dispkeasure,with decades of being ripped off by cab drivers. It’s not propaganda, its,just a better idea who’s,time has come. Peaople were desperate for an alternative and embraced it.

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