Documents show Red Cross gave family hundreds of dollars despite claims they were denied assistance

MILWAUKEE -- The American Red Cross released documents Friday night, January 5th, providing details many were asking for, after being accused of not providing financial assistance to a fire victim. The documents appear to back up their claims.

Latressa Turner

Tory Lowe

"Show the voucher and this will be over with," said Tory Lowe, community activist. "Just produce it if you got it."

Community activist, Tory Lowe, requested paperwork from the Red Cross on behalf of Latressa Turner -- the woman who has a disability and lost everything in a house fire. She says she turned to the Red Cross for assistance, but instead claims to have gotten the runaround and denied service.

FOX6 News received documents from the Red Cross' national office. They provided computer screenshots that they say shows the Red Cross gave Turner a debit card for $545 on December 28th, the day Turner's house went up in flames. Now that card is empty.

Despite Turner's allegations...

"The family says we haven't received any money," Lowe said.

The Red Cross maintained it in fact did provide the family with "several hundred dollars of emergency financial assistance on December 28, 2017 after a meeting at the American Red Cross office."

The paper trail may now silence some critics in Milwaukee.

FOX6 has reached out to Tory Lowe, and contacts of Latressa Turner, to get a response of the newly released documents.