MILWAUKEE -- Time is running out if you want to file your property taxes by the end of 2017. Those paying at Milwaukee's City Hall on Friday, December 29th came prepared to wait in line.
"I think they said about 45 minutes," said Anthony Britton, a Milwaukee taxpayer. "Just to make sure, get everything straight and get the new year started out right."
Behind the scenes at Milwaukee Treasurer's Office however, processing is slower than in 2016.
Jule Smith told FOX6 News she paid her property taxes at her bank on December 18th. But City of Milwaukee records indicate it has not posted yet.
"I called back my bank and had a long talk with them and they said, we actually show that they received it," Smith said.
The deputy city treasurer said the reason behind the backup is a new computing system.
"It's from Tyler Technologies, they're under contract with the Department of Administration," said Jim Klajbor, Deputy City Treasurer.
As of Friday afternoon, Tyler Technologies had increased its computing speed.
"The system will move faster, which then will allow us to make sure we can post payments and get receipts printed," Klajbor said.
The city reassures taxpayers that any payment received by December 31st will be credited to 2017.
If you are a City of Milwaukee resident and looking to pay your property taxes before the end of the year, you need to take action now. Here are the options left for you.
- Dropbox: Put your taxes in the dropbox (just inside the doors of City Hall on Market St.) by 11:59 p.m. on Sunday, December 31st
- Pay at US Bank: Remember, the banks close by noon on Saturday, December 30th
- Important: Paying in person at City Hall is no longer available -- as well as paying online
"Anything that's postmarked on or before the 31st will be credited as a 2017 payment as well," Klajbor said.
If you are looking for more information, you can find it at the Office of the City Treasurer website.