He thought he hit it big on a lottery scratch-off ticket, but lottery officials had some bad news

NEW MEXICO (WITI) -- A New Mexico man thought he hit it big on a lottery ticket, but lottery officials say it was all a mistake.

In December, John Wines bought a scratch-off lottery ticket at a gas station in Roswell, New Mexico.

As he started scratching, he came across multiple winning numbers totaling over $500,000. However, the maximum prize for the ticket is $250,000.

"There's one right here for $250,000. Right below that is another one and it's a $250,000 winner," Wines said.

Wines thought he hit the big one, but he says when he went to the gas station to get his money, the gas station attendant had some bad news.

"I took it back in and she told me 'that is not a winner. '" They told me that it was a misprint and they don't pay off for misprints," Wines said.

Wines says he contacted the New Mexico Lottery. Lottery officials replied by email saying, “We did find a flaw in that particular pack of tickets and it’s been reported to our printer. Thanks for bringing this to our attention. I did complete a reconstruction of your ticket and it was not a winner.”

Wines begs to differ.

"I mean, if you thought you won $500,000 and somebody tells you that you didn't, and you can prove to them you did, it's pretty stressful for somebody to say, 'no you're not getting your money.' If it was $50 or $75, I would not think a thing about it. But this is $500,000. That's a half-million," Wines said.

According to KOB, the New Mexico Lottery did offer Wines $100 in lottery tickets.