Jenna Sachs
"How can we help?" is the question we ask ourselves every day.
I have been proudly leading the Contact 6 segment since 2016. Our goal is simple: to make a positive difference in our community.
Every year, hundreds of people file complaints with Contact 6, and every year, we help our viewers get hundreds of thousands of dollars in refunds.
Our talented team has been honored with Emmy Awards, Wisconsin Broadcasters Awards and Milwaukee Press Club Awards for our hard work. That said, it makes us very happy just to get a ‘thank you’ from one of our viewers!
I'm a Minnesota native who crossed the state line to go to the University of Wisconsin-Madison. There, I fell in love with a fellow Badger and I haven’t left the state since!
Before settling down in Milwaukee in 2011, I hopped around the state for a while, reporting in La Crosse and Green Bay. I’ve been blessed to work with wonderful people in every newsroom and to learn from several talented mentors.
Aside from my job, nothing in life will ever make me prouder than my three daughters, who bring me endless happiness. As for hobbies, free time is a luxury I haven’t had since my twins were born!
My motto for reporting is simple: to be honest, fair and have integrity. That means listening carefully to both sides and pursuing resolutions that are fair to all parties.
If you’d like to ask Contact 6 for help, fill out our online complaint form here.
The latest from Jenna Sachs
Crypto kiosk scams: New Wisconsin law protects consumers
Cryptocurrency kiosks are a favorite tool of scammers looking to steal money, and a new Wisconsin law could spare people from falling victim.
Rescued Ridglan Farms beagles adjust to life beyond the cage
As rescues and shelters near the end of their mission to remove beagles from Ridglan Farms, some of the dogs are already adapting to new homes.
Contact 6 helps consumers save $139,000 in April 2026
People in Wisconsin say Contact 6 helped them save $138,731.21 in April.
Social Security recipient unable to withdraw funds from Direct Express card
Thomas Koeppen just moved into a manufactured home in Palmyra. He paid for it in full. The home sale almost didn't happen because Koeppen could not access his own money.
Cancer survivor wants more hospitals, insurers to offer hair loss treatment
A breast cancer survivor wants more insurance companies and hospitals to embrace a new treatment to prevent hair loss.
USPS delays causing problems for small business in Wisconsin
A small business owner in Wisconsin says she's fed up with the postal service. She says delays and tracking issues are creating problems with her customers.
We Energies corrects billing after Wisconsin man charged sales tax
An Oak Creek man wrote to Contact 6 because he was being charged sales tax on his We Energies bill.
Wisconsin utility disconnections resume; beware of scams
Wisconsin's moratorium on utility disconnections ended on April 15. Utilities can once again shut off heat services for people with unpaid bills. Scammers may take advantage of this change.
Wisconsin woman fights $23,000 bill for knee surgery
A Glendale woman thought her surgery would be covered by insurance. Then, she got a bill for $23,700.
Family gets nearly $200,000 refund from senior living community
A Milwaukee area family waited years for an entrance fee refund from St. Camillus, following their mother's death.