Contact 6 helps consumers save $31,000 in April 2023
MILWAUKEE - From missing money to a missed flight, disappointed consumers write to Contact 6 every day.
Milwaukee barber Devon Christian says it was sheer frustration after losing $800 that prompted him to file an online complaint form with the consumer segment.
"Because you figure, how many haircuts is $800?" said Christian. "It’s like, 40!"
Back in December, Christian says he dropped the $800 money order into a mailbox. The money order was meant to pay down his auto loan, but instead, it ended up at a check-cashing store nearby. Christian says someone else cashed it and walked out with his money.
"Someone whitewashed the money order or whatever," Christian said.
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Christian says he was unable to get a refund from the check-cashing store, so he tried Contact 6.
"The dude called me back and said, ‘Mr. Christian, come get your money,’" said Christian. "Because at first, he gave me a hard time."
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Christian’s resolution is among the $30,968.73 that viewers say FOX6’s consumer segment helped them save in April.
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Devon Christian
The Contact 6 case manager worked behind the scenes to resolve 29 cases last month. She helped a Milwaukee woman land a $1,200 refund for carpet that went flat. She secured a long-awaited $1,900 Social Security check for a Mukwonago family. For a Greenfield couple, she got $200 in late fees waived for wedding ring payments that weren’t actually late.
In Franklin, Karina Frecka showed Contact 6 the suitcase and ski equipment that flew to Denver in March without her. When Frecka’s flight took off from Midway Airport in Chicago, Frecka says she was stuck in a TSA line after a tornado warning.
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Karina Frecka
"I was supposed to go on a trip. I took off work and everything," said Frecka. "It took like, three hours to get through the entire line."
Frecka says the airline initially told her she wouldn’t get a refund.
"That made me very mad," said Frecka.
Frecka says the airline changed its mind after Contact 6 reached out, sending her $600 for the flights.
"I think you guys helped me out a lot," said Frecka.
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Unhappy consumers say Contact 6 also resolved issues in April with cellphone bills, appliances, credit cards, broken furniture, insurance, warranties and more. To find out if Contact 6 may be able to help you, fill out a complaint form.