Bucks to allow limited number of fans into games at Fiserv Forum
MILWAUKEE - The Milwaukee Bucks announced on Tuesday, Feb. 16 that the team will begin to allow a limited number of fans into their home games at Fiserv Forum, beginning Tuesday night against the Toronto Raptors.
The Milwaukee Health Department has approved the arena hosting fans at 10 percent capacity, approximately 1,800 fans.
The Bucks will take a phased-in approach to hosting fans in which the next three games will be open to player families and invited guests only, starting with 250 fans Tuesday, 500 on Thursday against the Raptors, and 750 on Friday against the Oklahoma City Thunder.
A return of the general public will take place on Sunday, Feb. 21 when approximately 1,800 fans will have access to the game against the Sacramento Kings.
Following the conclusion of the first half of the 2020-21 NBA season, the Milwaukee Health Department will reassess the Bucks’ plan to increase capacity to 25% for the second half of the season.
"We will continue to monitor our gating criteria overall as it relates to percent positivity and our testing numbers to decide where we move in the next order with capacity limits," said Marlaina Jackson, Milwaukee's interim health commissioner.
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"I do think the future is going to be those who are vaccinated will have access to seating protocols that might be different to those who are not," said Peter Feigin, Bucks and Fiserv Forum president.
Limited single-game tickets will be available to the public for Sunday’s game against Sacramento and for the remaining four games of the Bucks’ first half schedule. Tickets will go on sale to the public on Thursday, Feb. 18 at 12 p.m. and can be purchased at bucks.com/tickets or through the Bucks app.
COVID-19 precautions at Fiserv Forum
Safety protocols
A news release says the Bucks and the Milwaukee Health Department have worked closely together to develop a detailed plan that ensures everyone’s health and safety has been prioritized and allows for the safe return of fans to Fiserv Forum. Initially, these health and safety protocols include:
- Fans will be required to wear face coverings at all times when inside Fiserv Forum, except when actively eating or drinking
- All tickets will be sold in pods of two or four seats to ensure proper social distancing throughout the seating bowl
- All tickets will be distributed through the Bucks app and should be accessed via the app or by downloading tickets to your phone's mobile wallet when entering the arena; screenshots of tickets will not work
- Fans will enter Fiserv Forum using a timed-entry system to reduce the size of groups congregating at entrances
- Fans are not permitted to bring in bags. Items larger than 4"x6"x1" will not be permitted
- Fans must remain seated at all times while they are in their seats (other than standing for the national anthem) and all food and drink must be consumed in your ticketed seat
In addition, the Bucks and their corporate partners have worked extensively to enhance safety for fans and staff at Fiserv Forum. These enhancements include:
'One-of-a-kind' food and beverage system
"Fiserv and the Milwaukee Bucks have created a one-of-a-kind system that is going to allow mobile order like it's never been done in pro sports, or any live space ever," said Justin Green, Bucks vice president of hospitality.
- Using technology from Fiserv to deliver a completely contactless food and beverage experience, traditional concessions stands with cashiers have been replaced with safe, contactless purchasing options such as mobile ordering through the Bucks app and self-serve kiosks, with payments via credit card, debit card or mobile wallet enabled by Clover® from Fiserv
- After an order is created and completed, staff will scan a QR code that instantly notifies the customer via text message that their order is ready to be picked up at a designated cubby to complete the contactless experience
- In addition, Fiserv Forum has expanded its installation of Clover point-of-sale and handheld payment devices, with more than 300 devices now able to support contactless payment experiences when traditional concessions options reopen Type of media: Image Caption: Concessions at Fiserv Forum Concessions at Fiserv Forum Concessions at Fiserv Forum
COVID-19 testing
- All fans seated within 30 feet of the court will be required to receive a rapid COVID-19 test before entering Fiserv Forum
- In partnership with Froedtert & the Medical College of Wisconsin Workforce Health, the Bucks will utilize COVID-19 rapid test kits to test those fans sitting with 30 feet of the court
- Rapid tests will be conveniently available in Deer District, starting three hours prior to tip-off, with results coming back in only 30 minutes Type of media: Image Caption: Fiserv Forum Fiserv Forum Fiserv Forum
System upgrades leveraging state of the art innovations from Johnson Controls and its OpenBlue Healthy Buildings solutions
- Fiserv Forum will be better equipped to provide clean air through disinfection, improved ventilation and increased filtration
- The upgrades include advanced temperature screening technology for Bucks and Fiserv Forum staff, allowing for touchless temperature checks and strict compliance management as staff enters the building
- Johnson Controls also powers advanced safety and security, critical operations and system uptime for the arena with its OpenBlue Healthy Buildings solutions
Additional ticket information for the remainder of the 2020-21 season will be announced after the Bucks Second Half schedule is released.
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